How to Respond to Negative Reviews

Contrary to popular belief, bad reviews aren’t necessarily bad for business. This post offers 10 tips to let your customers know you care.

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Stamped Reviews 101: Ready, Set, Launch

Stamped Reviews enables brands to drive faster, more efficient growth with reviews, user-generated content, NPS, and more. Learn how to get started.

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Omnichannel Customer Engagement

As the eCommerce environment becomes more sophisticated, customers are using more channels to interact with your brand. Imagine that someone clicks on a Facebook ad to purchase a sale item on your website. They check on their order by calling your support line, leave a review by clicking a link in an email, follow your brand on social media, and join your customer loyalty program via a landing page back on your website. 

review management

How to Respond to Good Reviews

Good reviews let you demonstrate appreciation for your customers, and that goes a long way toward building consumer loyalty. Here are some simple tips.

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